It does not matter if you run a service company, sell expensive products or just provide free and helpful information to your visitors. If you are trying to earn money from running your site, you should provide live chat and support.
You may think your company is too small to give this. You may think that it is not meaningful for what you offer on your site. In this article, the author will show how live chat software can help improve profitability in three very different types of businesses. You will also learn how to provide this support with virtually no costs.
Live Chat in a service company. If you are a plumber, computer repairer or someone else who provides a service in your customers home, live chat and support can help you book more meetings. Have a live chat application on the site and offer available to all prospects landing on your site. Be proactive to let them know that you are standing to answer any questions they may have.
Your entire goal in this kind of business is to get the customer on the phone so you can plan your meeting. Focus on getting your phone number so your meeting people can get to work. You close a higher percentage of visitors than you would without this.
Sales Products. Whether you sell cheap products or high-quality items, you should provide live chat support to your customers. Just ask your visitors if they have any questions that were not answered during their visit. Let them know youre there to help them find out what they need to know about your product to be able to buy.
Provide the information they need and remind them of any warranty you may have. Do this and you will sell a lot more product.
Use Live Chat Support on free information sites. If you are here and run a website that provides free information, do not do it for charity. You want to earn some kind of profit. You may not think that live chat support can help you earn more, but if you think outside the box you can definitely do that.
Ask your customers if there is any information they would like about what was not covered on your site. Use their responses to control future content creation. If a customer was looking for something you did not give you, you can be sure that many others do the same. You will increase the number of visitors who find your site through search engines, which increases your chances of earning serious profits.
Run Live Chat Software at the cheapest. There are lots of tools that provide a free live chat software. Many of them also allow you to communicate with your visitors from your smart phone. Zopim is a popular provider of live chat software with a solid free version. It warns you every time someone lands on your site and has many ways to help automate the process, including automating responses.
Its easy to install, but if your website gets a lot of visitors, you may not be able to handle all visitors themselves. So what can you do to keep chat support even when your website grows very big?
Hire foreign help. You would be surprised at the quality of the services you can buy from these suppliers. Some are willing to work as little as two or three dollars an hour and their English skills are impeccable. You can have a dedicated dedicated accountant available 24 hours a day for as little as 72 dollars a day. You can save money by calculating the hours on your site and only have the freelancer available then. If you share responsibility, you can provide chat support for up to 16 hours and spend less than 20 dollars a day to do it.
You really have to figure out if the investment is worth it for your business. If you use this technology correctly you can find yourself with a fantastic return. Take the tips in this article and consider using them on your own website. If you do, you can be surprised at how much extra money you earn.